Uniac - July 2022

40 statements, adding a margin for sustainability and investment to represent the full ‘sustainable’ cost of delivery, and then applying cost drivers (such as academic staff time allocation and space usage) to allocate these costs to academic departments and to specific activities. The main activities to which TRAC allocates costs are: • Teaching (T) – analysed between publicly and nonpublicly funded activity. • Research (R) – analysed between the main sponsor types: Research Councils, Government Departments, charities, European Commission bodies, etc. • Other (O) – the other primary income-generating activities such as commercial activities, residences, conferences, etc. • Support activities (S) – such as preparation, proposalwriting, and administration, which are costed separately but are attributed, as appropriate, to the three core activities – Teaching, Research and Other. A recent review of TRAC by KPMG identified that: • The number of institutions using workload planning has increased from 5% of respondents in 2012 to 29% in 2021. • 31% of respondents suggested that their data is more accurate since adopting workload planning and 20% said that it is embedded and widely used. The review recommendations include a need to raise the profile of the use of TRAC data to evidence institutional costs. It is inevitable therefore that workload models, linked to TRAC, may become a direction of travel rather than an institutional choice, and for both to form key information sources for a strategic workforce plan. 3.3 Hidden Influence In our work, we have identified two influences that are often overlooked in their impact on “the available time” to attribute to a certain activity. Personalisation There is an increased demand for personalisation of learning and student experience, with, for example, the needs of the student as a starting point and where courses and learning paths through a curriculum are assembled using a mixture of open and closed learning materials and learning service. The time cost of this academic model is not yet properly understood or demonstrated by the models reviewed. Self-service University administrative efficiency has often taken the form of “self-service” whereby access to information or processes is made available through a staff portal. This is efficient in one way as it reduces administrative overheads, however there is some recognition that the overhead is not always reduced but merely redistributed. It is interesting to note that around 50% of survey respondents to the 2021 TRAC review expressed an

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